Knowledge Base
Website Hosting
Website Hosting Website hosting companies have the resources and infrastructure to manage the complex tasks associated with running a website. They provide space on their servers for you to store all the files, images, videos, and other data that make [...]
Domain Name Hosting
Domain Name Hosting (DNS) is a service that allows you to register the domain name for your website. A domain name is essentially the name of your website that users will type into their browser to access your site. [...]
Email Setup | Mail (Mac)
Mail for Mac Setup There is a friendly and functional email client built into Mac called "Mail". 1 System Preferences -> Internet Account 2 Choose "Add other Account" [...]
Payment Method Change
CanTrust Hosting Account Payment Method Change 1 Go to your account page here Go to your dashboard, click payment method 2 Click "Add payment method" Add your new payment [...]
Email Setup | Apple iPhone
Mail for Apple iPhone 1 Run "Settings" go to Mail 2 Accounts "Other" Go to "Accounts" Add Account type "Other" 2 [...]
All In One WP Security & Firewall
Cantrust recommends All In One WP Security & Firewall All new Wordpress installs will have the first section set up already. Please see the manual steps that need attention. * WP Security (side menu) -> User Login -> Login [...]
W3 Total Cache
All Production Wordpress sites hosted at CanTrust need to have an effective caching plugin installed. What is "caching" and why does my site need it? By default Wordpress has no caching. This was just fine when Wordpress was [...]
WP Mail SMTP
WP Mail SMTP helps your WordPress site send emails. In order to send emails from WordPress and ensure their receipt from mail servers, your site will need a working E-Mail plugin. Years and years ago in the 00’s, a website [...]
Open Source Email – what to expect
CanTrust's Open Source email product is priced at $5CAD/mailbox monthly, which includes 5GB of storage per mailbox. Open Source email Our email solution is 100% hosted and backed up in Canada. Hosted on our equipment makes the data stored [...]
Why is commerce not allowed on community plans?
There is a security epidemic happening on web stores now and for the past couple of years. All of the serious cybercrime gangs are regularly attacking and skimming Woo / Magento / Zencart powered sites. Their goals are the [...]
Hosting Backend Access
Primary Access to the hosting backend access is done via encrypted SSH or SFTP connections. We run SSH/SFTP on a non-standard port of 22222. We also provide phpMyadmin access for web-based database debugging and administration. We do not provide [...]
Email Setup | Mail (Windows)
Mail for Windows Setup There is a friendly and functional email client built into Windows 10+ called "Mail". 1 Open the "Mail" app from your Start menu 2 [...]
Email Setup | Mozilla Thunderbird
Mozilla Thunderbird Setup Thunderbird is a free Open Source email program developed by the Mozilla foundation (the same people that bring you the Firefox web browser). It's a good choice because it's open source, so it is free [...]
Email Setup | Outlook 365 (Windows)
Outlook 365 Setup Start Outlook from the start menu. 1 Connect via Outlook Add a new account and enter your email address Advanced options Let me set up my account manually Connect [...]
Looking up website DNS and domain using Command Line
Using Command Lines in Terminal can be really be a useful tool. Walk through this simple exercise, to look up DNS and domains. The command (command line) is under CLI command in bold, and is what you copy and paste [...]
SSL Certificates
Your connection is not private What is an SSL Certificate? An SSL Certificate establishes an encrypted link between a web server and a browser and it ensure that all data passed between the web server and browser remain private (concepts [...]
PHP Update Required: WordPress dashboard
What to do when you see this PHP Update Required on your Wordpress dashboard