CanTrust Hosting Co-operative is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the CanTrust Hosting Co-op website and service applications. This Statement of Privacy governs data collection and usage. By using the CanTrust Hosting Co-operative website, you consent to the data practices described in this statement. CanTrust’s privacy policies and schedules were designed to comply with PIPA, the Personal Information Protection Act of British Columbia.
Collection of your Personal Information
CanTrust Hosting Co-operative collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. CanTrust Hosting Co-operative also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by CanTrust Hosting Co-operative. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by CanTrust Hosting Co-operative for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CanTrust Hosting Co-operative Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through CanTrust Hosting Co-operative public message boards, this information may be collected and used by others. Note: CanTrust Hosting Co-operative does not read any of your private online communications.
CanTrust Hosting Co-operative encourages you to review the privacy statements of Web sites you choose to link to from CanTrust Hosting Co-operative so that you can understand how those Web sites collect, use and share your information. CanTrust Hosting Co-operative is not responsible for the privacy statements or other content on Web sites outside of the CanTrust Hosting Co-operative and CanTrust Hosting Co-operative family of Web sites.
Use of your Personal Information
CanTrust Hosting Co-operative collects and uses your personal information to operate the CanTrust Hosting Co-operative Web site and deliver the services you have requested. CanTrust Hosting Co-operative also uses your personally identifiable information to inform you of other products or services available from CanTrust Hosting Co-operative and its affiliates. CanTrust Hosting Co-operative may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CanTrust Hosting Co-operative does not sell, rent or lease its customer lists to third parties. CanTrust Hosting Co-operative may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CanTrust Hosting Co-operative may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CanTrust Hosting Co-operative, and they are required to maintain the confidentiality of your information.
CanTrust Hosting Co-operative does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
CanTrust Hosting Co-operative keeps track of the Web sites and pages our customers visit within CanTrust Hosting Co-operative, in order to determine what CanTrust Hosting Co-operative services are the most popular. This data is used to deliver customized content and advertising within CanTrust Hosting Co-operative to customers whose behavior indicates that they are interested in a particular subject area.
CanTrust Hosting Co-operative Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CanTrust Hosting Co-operative or the site; (b) protect and defend the rights or property of CanTrust Hosting Co-operative; and, (c) act under exigent circumstances to protect the personal safety of users of CanTrust Hosting Co-operative, or the public.
The CanTrust Hosting Co-operative Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize CanTrust Hosting Co-operative pages, or register with CanTrust Hosting Co-operative site or services, a cookie helps CanTrust Hosting Co-operative to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same CanTrust Hosting Co-operative Web site, the information you previously provided can be retrieved, so you can easily use the CanTrust Hosting Co-operative features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CanTrust Hosting Co-operative services or Web sites you visit.
Security of your Personal Information
CanTrust Hosting Co-operative secures your personal information from unauthorized access, use or disclosure. CanTrust Hosting Co-operative secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
CanTrust Hosting Co-Op removes expired customer data after 1 year. Expired customer data typically refers to old backup files for active customers that are no longer needed. After a customer terminates their service with CanTrust, their data is considered expired and it will be securely purged after 1 year.
Changes to this Statement
CanTrust Hosting Co-operative will occasionally update this Statement of Privacy to reflect company and customer feedback. CanTrust Hosting Co-operative encourages you to periodically review this Statement to be informed of how CanTrust Hosting Co-operative is protecting your information.
CanTrust Hosting Co-operative welcomes your comments regarding this Statement of Privacy. If you believe that CanTrust Hosting Co-operative has not adhered to this Statement, please contact CanTrust Hosting Co-operative at firstname.lastname@example.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.