Contact Us

Contact us below or check out our support page for answers.

General Contact
Support

Emergency Technical Support

If your service is down please email us at:  support@cantrusthosting.coop

Call if unable to email, call: 778-374-3214 Press 0. Phone calls are not efficient due to difficulty in gathering contact info for a quick reply.

Requesting Regular Support:

  1. SUBMIT A TICKET VIA SUPPORT.CT.COOP: If you already have a user account for our support system, visit support.ct.coop to submit a ticket. Don’t have a user account? email support@cantrusthosting.coop to request a user login so that you can submit, track, and comment on tickets.
  2. EMAIL US: You can email us at support@cantrusthosting.coop. Once you send your email to us, our system will automatically generate a ticket for your issue that goes straight to our support team. You should receive a confirmation that your issue was successfully received.

Fax and Mailing Address

You may fax us at 778-300-2246, or send snail mail (including payments) to:

CanTrust Hosting Co-op
PO Box 98884 The W PO
Vancouver, BC  V6B 0M4
Canada

Physical Office

by appointment only:

CanTrust Hosting Co-op
207 W Hastings St #312
Vancouver, BC  V6B 1H7
Canada

Sales, Billing, and General Inquiries