CanTrust in the values of the co-operative movementover 15 years experience in managed production web hostingour 99.99%+ uptime SLA for your website

CanTrust 24/7/365 monitoring

Managed Canadian

Web Hosting

99.9%+ Uptime Guarantee with expert support.

Canadian Data Sovereignty with maximum privacy.

Our co-operative values set us apart!

We will never resell or share your data with 3rd parties.

We price fairly with no hidden fees or ballooning bills.

We set up and maintain stable, production ready, mission critical, hosting environments. 

Since 2009, CanTrust Hosting Co-op has provided reliable, mission critical hosting on our 100% Canadian infrastructure. We provide a secure, stable, and compliant environment for your data.

We work directly with you and your developer to ensure success. We back our service with expert support and a 99.99% uptime and SLA.

Included with every hosting plan:

We actively monitor your website (in addition to the website hosting environment) to provide 99.99%+ uptime. If the website breaks or goes down, we are the first responders and work to fix the problem ASAP.

Your data is backed up daily with multiple redundant backup jobs to multiple Canadian backup locations. Daily backup points are kept daily for a week; weekly for a month, monthly for a year. Additional Disaster recovery copies of the data are rotated off-line monthly.

On top of our uptime support, our expert support team is available to help with any hosting-related issues via ticket/email support. Support is available 24/7/365 and we include 1 hour of free support per month with every hosting plan (enough for most things that come up).

We will migrate your website from your old host for you (if you like), and we will tune your site for optimum security, performance (caching), and outbound email delivery.

We co-locate our own servers at Canadian data centers in Vancouver and Toronto, and back up to our Canadian office locations. We do not use the public cloud for any data storage, and your data never leaves your Canadian server (except for the nightly backups). Our servers are already configured to pass PCI-DSS and other remote security scans, helping you meet compliance and security reviews.

White Glove Site Moves with Tuning and Launch Oversight

All plans include site moves from your existing host. We tune and manage the setup on our infrastructure. At setup time, our engineers work directly with you and your developer to move, test, tune and secure your website.

We don’t stop until everything is perfect and configured as well as it can be, and we assist with the go-live procedure.

running support person with briefcase

Production Monitoring and Downtime Recovery

After your site launches, we monitor it every minute and recover it if it goes down – 24/7/365.

We provide a 99.99% site uptime guarantee on all our hosting plans, and we manage recovery operations for you to detect and fix problems. Our comprehensive backups allow us to roll back to previous versions of your site going back a full year.

Canadian Compliance and Data Sovereignty

We provide 100% Canadian Data Sovereignty (including backups) for our Canadian customers. Our environment helps you pass Canadian compliance audits for PIPA, PIPEDA, AODA, etc with a minimum amount of hassle.

By hosting our own server equipment in Canadian co-location facilities, we are able to avoid using 3rd parties such as Google, Microsoft, Amazon, etc. This greatly simplifies your data compliance process, as sensitive data is securely stored on your server and never crosses a border and never transfers to another party.

When we onboard your site, we will review it for potential PII storage concerns and will work with you to identify them and minimize your associated risk. 

If you are required to pass external security or compliance audits, we will assist you with the necessary technical answers and know-how to pass compliance.

Why Canadian?

What makes us different?
We support and serve our community.

Our Co-op Values

CanTrust Features

Open Source & Co-ops

There is a clear synergy between co-operatives and Open Source, as they both share so many of the same principles and values. CanTrust Hosting Co-op is a technology co-op that provides fairly priced business tools and managed web hosting for value-aligned organizations.  By using Open Source software to consolidate all the tools together, we are able to provide a complete set of business tools for considerably cheaper than cloud vendors.  There are no per-user fees and no payments to multiple organizations.   As a Co-operative, we believe fair pricing should be based on actual resource usage, not by what generates the most profit.  We are 100% Canadian owned and operated, using only our own computers and Canadian networks.  Your data is protected by Canadian privacy laws, and is beyond the jurisdiction of any foreign legislation including the US Patriot or CLOUD acts.  We believe people must own and control their data.  We never sell, data mine, or otherwise use customer data.

Open Source and the Co-op Connection

Private Canadian Cloud

Our private cloud is designed to meet Canadian compliance needs. We own all the server hardware, we do not re-sell the public cloud.  Our servers are racked at professional co-location facilities (three in Greater Vancouver and one in Greater Toronto). These provide the best available physical security, redundant fail-safe power, and redundant high speed network connections to the Internet. With availability zones on west and east coast, we are able to provide geographic isolation for 100% Canadian backups and disaster recovery.  Because we use our own private hardware and manage everything in-house, there are no unexpected surprises or noisy neighbours to deal with. Sites start out stable and stay that way.

Our Canadian Business Platform: canWork

Daily Backups

Backups are hard!   At CanTrust, all customer data is automatically backed up daily at the filesystem level and kept for up to a year.   Then everything is backed up a second time with an independent backup job, to a secure offsite location with geographic separation – in case of a major disaster.    Backups are then tested by an automated random test process, and reports on that testing are read and acknowledged by humans.  The end result of this is a thorough double safety-net that stores old data back to 1 year old.

PIPA and PIPEDA

Federal law, the Personal Information Protection and Electronic Documents Act (PIPEDA), sets national standards for privacy practices in the private sector. Alberta and British Columbia have both passed similar laws, known in each province as the Personal Information Protection Act (PIPA). CanTrust Hosting Coop is fully compliant.

Canadian Controlled Data

There is a lot of data out there. Over 1 billion gigabytes (if you can measure it all). As the laws play catch-up with digital privacy and data security, storing outside of Canada will become more and more complicated.  Websites and databases are governed by the laws of where the server is located. For your data to be protected by Canadian Law, your website must be hosted in Canada.  We are a pre-vetted provider, with everything ready to go.

Know Where your Data is

Our Co-op Values

CanTrust Hosting Co-op’s values are rooted in the values and principles of the co-operative movement. We believe in the vision of an egalitarian world. We strive to see human relationships and communities be given more importance than property and capital. We believe that people are inherently caring, social creatures who want to see their communities prosper.

Learn more about our co-op values

We now offer Open Source SaaS at canWork.Cloud

Keep your data in Canada… all of it.

All your business on a single platform

canWork.Cloud is an Open Source Software as a Service (OS SaaS) platform you can, organize and share documents, create polls, set up forms, start chats with anyone inside or outside your organization, organize your tasks with a kanban style project management tool (plus much more), all in one place. We own our bare-metal servers in Canadian colocation facilities with off-site, daily backups. CanTrust hosts the OS SaaS,  maintains the servers, and keeps the software updated. 

Visit our canWork.Cloud document website for more information 

canWork.Cloud Apps Website